Orders & shipping
How long does shipping take?
Orders are processed within 1–2 business days. Delivery estimates for your address are shown at checkout, and you'll receive a tracking number by email as soon as your order ships.
Do you ship internationally?
We currently ship within the United States. We're working on opening up more destinations.
How can I track my order?
Once your order ships, you'll get a confirmation email with a tracking link. You can also check your order status any time from your account.
Product questions
How much space do Bunk packing cubes save?
Bunk is a set of three compression packing cubes: small, medium and large. Close a full cube, then close its compression zipper to squeeze it slimmer. How much room that frees up depends on what you pack. Soft clothes compress more than structured ones.
Is Berth big enough for a full toiletry routine?
Berth is sized for a full daily routine, with a zip pocket in the flap, three open pockets, a mesh compartment and a clear bottom pouch. It hangs from its built-in hook, so it stays off the counter instead of taking up the only flat surface in the room.
Where do liquids go in Berth?
Berth's clear bottom pouch keeps liquids apart from everything else. If you're flying carry-on, your liquids still need to follow the TSA 3-1-1 liquids rule: containers of 3.4 oz (100 ml) or less, all in one quart-size bag.
What can I fit in Hold?
Hold is built for everyday tech carry: chargers, cables, a power bank, earbuds, and small adapters, each with its own place so nothing tangles in transit.
What kind of neck pillow is Anchor?
Anchor is a U-shaped memory foam travel neck pillow with a soft polyester cover. It comes with its own storage case, and there's nothing to inflate or charge.
What does Current do?
Current is a cordless neck massager shaped to sit on your shoulders in a plane seat, a car, or a desk chair.
Are Anchor and Current medical devices?
No. Both are travel comfort accessories, not medical devices. If you have ongoing neck pain, talk to a healthcare professional. Don't use Current while sleeping, and check with your doctor first if you have a pacemaker, reduced skin sensation, are pregnant, or have any condition affecting your neck.
Where can I find packing tips?
Our travel guides cover the TSA liquids rule, how to pack a toiletry bag, organizing cables and chargers, and staying comfortable on long flights.
Returns & exchanges
What's your return policy?
If something isn't right, reach out within 30 days of delivery and we'll help you sort out a return or exchange. See our Shipping & Returns page for full details.
My order arrived damaged or incorrect — what do I do?
Contact us with your order number and a photo of the item, and we'll get a replacement or refund sorted out quickly.