Shipping
Orders are processed within 1–2 business days. Delivery estimates for your address are shown at checkout, and you'll receive a tracking number by email as soon as your order ships, so you can follow it the whole way.
Where we ship
We currently ship within the United States. We're working on opening up more destinations.
Order tracking
Once your order ships, use the tracking link in your confirmation email to follow it. If it's been longer than the estimate you were given, contact us and we'll look into it.
Returns & exchanges
We want you to actually use your travel gear, not just own it. If something isn't working out, reach out within 30 days of delivery to start a return or exchange. Items should be unused and in their original packaging.
Damaged or incorrect orders
If your order arrives damaged or isn't what you ordered, contact us with your order number and a photo — we'll make it right with a replacement or refund.
Questions
Check our FAQ for quick answers, or reach out through our Contact page and we'll help however we can.